Brian Barrick, President and CEO set out creating and developing his niche in the insurance industry by following his motto of caring for those who care in 1986, when he formed Nonprofit Insurance Programs (NIP). In 2002, Brian was approached by a state association to work with them to create an insurance program for small- to mid-sized adult residential care facilities resulting in the creation of PCALIC in 2003. In 2004, Brian was one of the founders of PCH Mutual Insurance Company, Inc., A RRG. Furthering his passion for helping organizations that serve, in 2011, Brian formed AWOIP (Animal Welfare Organization Insurance Program).
Brian is a speaker, author and coach for many organizations that provide care and compassion for others across the country. He works closely with organizations to implement systems that minimize risk and exposures through tailored tools and coaching.
Brian’s many roles in the insurance industry include: Insurance Agent, Broker, Program Manager, Excess Surplus Lines Agent, and Risk Manager, allowing him to serve clients with unique programs of insurance.
In his spare time he enjoys traveling to new places, meeting people of all cultures and experiencing new things. Brian places a strong emphasis on health and well being and takes time to work on developing his mind and body.
Brian believes that life is a journey and problems become opportunities, when the right people come together.
Lexi graduated from Harrisburg Area Community College with an Associate’s degree in Business Management. She has 3 years of experience in the insurance industry and 2 years of experience managing a team of young professionals. When she is not in the office, Lexi enjoys spending time with her family and fur babies, traveling to new and exciting places and spending time in nature.
Betty graduated from Harrisburg Area Community College with an Associates in Business Studies and is pursuing her Bachelor’s Degree at Pennsylvania State University. She has over 12 years of experience in customer service and three years in business administration. She enjoys working with people to meet their needs. When she is not in the office she spends much of her time with her family and enjoys taking her small educational and adventurous weekend trips.
Michelle has over 30 years of experience in the insurance industry as a licensed agent/broker. She holds an Associate in Underwriting and an Associate in Insurance Services. She is committed to providing exceptional service to the brokers and clients that PCALIC serves. Giving back to the community is important to Michelle.She assists with the Biathlon Built For 2 charity events, United Way Day of Caring, her church bazaar and delivers library books to shut-ins.
Edward graduated from The King’s College with a Bachelor of Arts in Politics, Philosophy, and Economics degree and holds 5 years experience in the insurance industry. He desires to handle every task with diligence and professionalism and to approach every interation with service and courtesy. Outside of the office, Edward’s chief priorities are his family and his church.
Lindsey has over ten years of customer service, five years’ experience in the insurance industry as a complex liability specialist. Lindsey thrives to provide the most remarkable service. When not working, Lindsey enjoys spending time with her husband, two small children and two dogs. She enjoys home decorating, working in flower beds and living life to its fullest!
Rebecca served our country as a member of the United States Air Force for four years before entering the insurance industry. Rebecca has over 7 years of experience in insurance and data entry that she brings to the PCALIC team. Outside of the office, she enjoys spending time with her two children that provide her many moments of great reward. She loves spending time with family and friends and being able to make memories that last a lifetime as well as reading good books and watching movies. Rebecca also has a lifelong ambition to finish and publish a novel of her own.
JoAnn brings over 25 years of administrative support to the PCALIC team. Her experience ranges from working on Wall Street to university campuses. Her Hispanic heritage and fluent Spanish helps the PCALIC team communicate with a wider client base. JoAnn has been with PCALIC for three years.
Casey has nine years of experience in customer service. One of her life principles is that “No one should ever come to you without leaving better and happier.” Casey has her Bachelors of Science and is currently studying for her Master’s in Health Administration which allows her to advocate for the services that adult residential care facilities provide. Before joining the PCALIC team, Casey worked as a waitress, but found her mindset worked better in an office setting. However, she still desired to do work that involved helping others; so customer service was a perfect fit. When not at work, she enjoys traveling to new places as much as possible, spending time with her family and friends, going to sporting events and being outside!
Lynnette Schilb brings over 15 years of account management experience to the PCALIC team. She is passionate about providing a quality customer service experience, and she enjoys finding the right solutions for her clients. She is the mother of four boys and enjoys spending time with them outdoors.
Danielle Barrick has been in the insurance industry for over 10 years with a focus on Assisted Living Facilities for seven. Danielle comes with a Bachelor’s Degree in English and a Master’s Degree in Secondary Education. Danielle enjoys spending time with her family, going to the gym, hiking, fishing, and cuddling with her fur babies. Danielle feels that every day brings an opportunity to learn something new, and looks forward to learning more about you to assist you with your insurance needs.
Michelle graduated from York Technical Institute in 1995 with an Associate’s Degree in Computerized Accounting Management and started her career as a bookkeeper in a small insurance agency. She quickly transitioned into the role of Commercial Lines Agent and holds over 20 years’ experience. In 2000, she earned her Certified Insurance Service Representative (CISR) designation. Michelle is focused on Customer Service, making it a priority to educate each of her clients to ensure they are all completely satisfied. When not in the office, Michelle enjoys spending time with her husband, children and two fur babies.
Ariana graduated from Juniata College with a degree in zoology. Though her background is unique, she brings over 10 years of customer service to the PCALIC team. She is dedicated to giving each client the attention that they deserve, making sure that the insuring process goes as smooth as possible. When not working, she enjoys taking care of animals, traveling as much as possible and fitness.
Sydney has been in the insurance industry for three years and currently holds her life license. She has six years of customer service expertise and is truly passionate about helping others. Sydney is a mother of five and has a 10 year old Australian Shepard and a 19 year old Ball Python. Running/Working out, being outdoors, music and art are some of Sydney’s favorite things.
Courtney completed an Administrative Assistant certification program at Carroll County Community College and brings over 6 years of Customer Service experience to the PCALIC team. She describes herself as a lifelong learner with dreams of traveling and mastering a second language. In her spare time, Courtney enjoys outdoor activities and spending time with her family and animals.
Jessica holds over 17 years of experience in the customer service industry. She strives to build trust and strong long-term relationships with customers. When she’s not working at the insurance center, she stays busy coaching gymnastics, cheerleading and dance. In her free time, she loves spending time with her family and friends, boating, traveling and shopping.
Susan graduated from Muhlenberg College with a degree in Sociology. She has 28 years of customer service experience in the directory advertising industry. She held a variety of positions during that time, including as a billing supervisor. When not working Susan loves spending time with her husband and two daughters. She also enjoys travelling for their annual family vacation, reading in her spare time and working on scrapbooking the many family photos that she has taken.