Lezlee comes to us with over 15 years of administration and customer service experience with 6 years in the insurance industry. Lezlee earned her Certified Insurance Service Representative (CISR) designation in 2020. When not working she enjoys spending time with her husband, kids, and two fur babies. Lezlee also enjoys reading, bowling, and traveling.
6Kristi graduated with a Phlebotomy Degree from HACC. She brings over 8 years of customer service experience to PCALIC. Kristi’s main goal is to go above and beyond in regards to customer service for each client. When she is not working, Kristi spends her time hiking with her dog, Tinsley.
Andrew is a graduate of Ohio Northern University. He holds over 6 years experience in the insurance industry and has received the AINS, AIS, and API insurance designations. When he is not in the office, Andrew, enjoys supporting the local arts/museums, and traveling.
Estefany brings 7 years of customer service to the PCALIC team. She is bilingual and can also help our Spanish speaking clients. She thrives on providing quality customer service to create an enjoyment experience for everyone she speaks to. In her free time she enjoys spending time with her son and walking her 2 dogs.
Christine brings over 15 years of customer service and data entry experience to the PCALIC team. From working in retail stores to family owned businesses. She enjoys learning new things and looks forward to helping people to the best of her ability. In her free time, she enjoys time with her 3 children, watching sports, and gardening.
Susan graduated from Muhlenberg College with a degree in Sociology. She has 28 years of customer service experience in the directory advertising industry. She held a variety of positions during that time, including as a billing supervisor. When not working Susan loves spending time with her husband and two daughters. She also enjoys travelling for their annual family vacation, reading in her spare time and working on scrapbooking the many family photos that she has taken.
Lindsey has over thirteen years of customer service, eight years’ experience in the insurance industry as a complex liability specialist. Lindsey thrives to provide the most remarkable service. When not working, Lindsey enjoys spending time with her husband, two small children and two dogs. She enjoys home decorating, working in flower beds and living life to its fullest!
Courtney completed an Administrative Assistant certification program at Carroll County Community College and brings over 6 years of Customer Service experience to the PCALIC team. She describes herself as a lifelong learner with dreams of traveling and mastering a second language. In her spare time, Courtney enjoys outdoor activities and spending time with her family and animals.
Edward graduated from The King’s College with a Bachelor of Arts in Politics, Philosophy, and Economics degree and holds 8 years experience in the insurance industry. He desires to handle every task with diligence and professionalism and to approach every interation with service and courtesy. Outside of the office, Edward’s chief priorities are his family and his church.
Brian Barrick, President and CEO set out creating and developing his niche in the insurance industry by following his motto of caring for those who care in 1986, when he formed Nonprofit Insurance Programs (NIP). In 2002, Brian was approached by a state association to work with them to create an insurance program for small- to mid-sized adult residential care facilities resulting in the creation of PCALIC in 2003. In 2004, Brian was one of the founders of PCH Mutual Insurance Company, Inc., A RRG. Furthering his passion for helping organizations that serve, in 2011, Brian formed AWOIP (Animal Welfare Organization Insurance Program).
Brian is a speaker, author and coach for many organizations that provide care and compassion for others across the country. He works closely with organizations to implement systems that minimize risk and exposures through tailored tools and coaching.
Brian’s many roles in the insurance industry include: Insurance Agent, Broker, Program Manager, Excess Surplus Lines Agent, and Risk Manager, allowing him to serve clients with unique programs of insurance.
In his spare time he enjoys traveling to new places, meeting people of all cultures and experiencing new things. Brian places a strong emphasis on health and well being and takes time to work on developing his mind and body.
Brian believes that life is a journey and problems become opportunities, when the right people come together.